Remarqueble Pty Ltd (ACN 134 698 249) ("Remarqueble", "We", "Us" or "Our") respects your ("You", "Your") privacy and is committed to the protection of it.
This privacy policy explains why and when we collect your
personal information, and what use we make of that information. The policy also
explains how and why your information may be disclosed to third parties, and
the security measures used by Us to help protect your personal information.
Why and when We collect your information
Personal information You give us
We collect Your personal information in order to provide Services to you. We may collect that information
online, by email, post, facsimile, face-to-face, over the telephone or through our
resellers. In most cases, the personal information We collect is limited to that
information necessary either to provide the Services to you (such as process and
file your trademark application), to invoice
you in relation to the Services or to contact you in relation to Our Services
generally. Such information includes
your full name, address, phone number, fax number and email address. Payment information We collect
relates to your credit card information.
Personal information third parties give us about You
We may collect information about You from third parties, such as correspondence from the relevant trademarks office
in relation to your trademark application. We store and process that
information in order to provide our Services to you.
Website information (including cookies)
Our website uses cookies and other encoding techniques in order to provide functionality to you, such as account
information and to assist with processing. These techniques typically
involve Our webserver sending Your browser an encoded message, which is then
returned to our webserver when you next perform an action. We may also
send you an encoded link via email which, when clicked on will automatically
take you to your account or partly processed information. You should treat
any such link sent to you with the same security and confidentiality as a
password.
We sometimes also use cookies or other encoding techniques in order to undertake website usage analysis. Our
webservers (as is typical with all webservers) register the type of web browser you are using and your
IP address when you access our website.
Your information may be submitted to public databases in order to provide the
Services
As part of some of Our Services we are required to submit Your information to public
databases. For example, each trade
marks office requires that a certain amount of personal information be provided
as part of a trademarks application.
In all cases, that information, together with the details of your
application, will be made available on a public register of applications. Accordingly we will not be able to
control how members of the public may use the information made available on
these publicly accessible registers.
Further, where we access third party databases, websites or information, those third
parties may track such accesses and may be able to determine certain information
from our access. Such information may include Your identity, depending on
the nature of our access to provide the Services.
Other uses
We may use your information to measure your experience of Our Services, changes to our
Services and to inform You of
new services that we believe will interest You. If You do not wish to receive
email notices or other communications from Us regarding additional products and
services, please contact us on privacy@remarqueble.com and
request to opt-out.
We may use Your information in statistical form to analyze application preferences. We may
also use information We collect in an aggregate manner and share that
information with third parties.
We may use your email communications with Us to analyze customer service issues as a way of
identifying potential improvements for Our products and services.
We may use your IP address to contact your Internet Service Provider to let you know of any
issues where we believe this is reasonably necessary to protect against denial
of service, fraud, spam and credit card misuse.
Disclosure of Your information to third parties
Third party service providers
In order to provide Our Services it is necessary to share Your personal information with
third party service providers, some of which may be located overseas.
Our relationships with such third party service providers is governed by Our
contracts with them. Those service providers are required to hold your personal
information strictly confidential.
Accuracy and Updates to Your personal information
You may access and update the personal information we collect at any time by contacting
us at privacy@remarqueble.com.
Security
It is important to Us that Your personal information be kept secure. However, the transfer of information
across any media may involve a certain degree of risk, and the Internet is no
different. Our computer systems use
a range of security technology.
You can also use simple precautions to help protect Your security, such as protecting
against the unauthorised use of your username or password or other
authentication id.
Changes to Our Privacy Policy
We may update this privacy policy from time to time. You should check this privacy
policy from time to time to see if We have made any changes to it.